Contact Us
Customer Service / Enquiries
Click here to send enquiries or comments 9am to 5pm Monday to Friday.
Please remember to include your order number or postcode to help our customer service staff locate your order if applicable. We endeavour to respond to all emails within 24 hours of receipt.
Christmas 2024 UK Delivery & Opening Times
Christmas Delivery Cut-Off
UK Last Order Dates
Order before 1pm on 20th December 2024 to ensure delivery before Xmas – only applies to products eligible for Express Delivery. This information is clarified at the checkout stage.
For our Standard Delivery or Click & Collect Delivery please order before 1pm on the 20th December 2024
Our warehouse is open on the 27th, 30th & 31th December. Some orders will be dispatched during this period. Full service will resume on the 2nd January 2025
Christmas 2024 Opening Hours:
Tuesday 24th Dec Open 9am – 3pm
Christmas day Closed
Boxing day Closed
27th December Open 9am – 5pm
28th December Closed
29th December Closed
30th December Open 9am – 5pm
31st December Open 9am – 3pm
1st January Closed
2nd January Open 9am – 5PM
As normal from 2nd January 2025
By Post
Customer Services
Brookes (UK) Ltd T/A Outdoor Look
Union Road
Macclesfield
Cheshire
SK11 7BN
Brookes UK Ltd T/A Outdoor Look Registered in England & Wales No.3860722 at the above address. VAT Reg.No GB 733 1041 80 | ISO 9001 Cert No: GB 9079